Full Tuition Payment & Collection Policy

Purpose

The purpose of this policy is to establish clear expectations for tuition payment, outline the process for collecting overdue balances, and ensure our childcare program remains financially stable. Timely tuition payments allow us to maintain quality care, pay our staff promptly, and provide a safe, nurturing environment for all children.


Tuition Payment Schedule:  Tuition is due weekly on Monday for the upcoming care period.


Payments must be made by the Playground App using bank draft (ACH) or credit/debit card (3% surcharge).


Tuition is due regardless of attendance, including absences due to illness, vacation, or holidays, as your child’s spot is reserved.

Late Payment Timeline & Consequences

Day 1 Past Due

Payment is considered late, and a late fee of $25 will be applied.

 

10 Days Past Due

  A 10-Day Late Payment Notice will be issued.

  Payment must be made immediately to avoid service suspension.

 

15 Days Past Due

  A Final Warning Notice will be issued.

  Services may be suspended until the balance is paid in full.  A reinstatement fee of $[amount] may apply.

 

30 Days Past Due

 Services will be terminated.

 The account will be referred to a collection agency.

 The family will be responsible for the unpaid balance plus any collection, legal, or court fees.
 

Returned Payments

 Returned checks or failed transactions will incur a fee of $25 plus any applicable bank charges.

After two returned payments, only certified funds or electronic payments will be accepted.


Financial Assistance

  If you are experiencing financial hardship, contact your program administrator immediately to discuss possible payment arrangements.

  Any payment plan must be agreed upon in writing to avoid late fees or service disruption.